Reference

Our Terms, Your Account Rights

tc777b operates under a clear set of legal conditions that govern account access, data use, and service availability in Pakistan. Access is available where local law permits, and your rights around data, payments, and account conduct are set out in full below.

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tc777b Our Terms, Your Account Rights
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Account security and data handling are not afterthoughts here — they're part of how the platform runs day to day. Your account access is protected by OTP verification tied to your registered mobile number, and session data is encrypted in transit. Here is what we do across the four areas that matter most.

Data Retention We keep your account data for as long as your account is active and for the period required to resolve any open disputes or regulatory queries in your region.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can adjust cookie preferences from the account settings page at any time.
Account Security Your account is secured by OTP login via your registered Pakistan mobile number. If you suspect unauthorised access, use the lock-account option in settings immediately.
Change Requests To update stored data — mobile number, linked wallet, or account email — go to account settings and follow the verification steps. For deletions, contact support directly with your request in writing.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about our terms, want to request a copy of your data, or need to flag a policy concern, our support team handles these directly. Reach us through the channel that works for you — we keep a record of all policy-related requests tied to your account so nothing gets lost.

Live Chat Available inside your account dashboard. Use this for quick policy questions or to flag an issue with a recent transaction processed via JazzCash or Easypaisa.
Email Support Send detailed policy requests, data access queries, or formal account disputes to our support email. We log the date and time of every incoming request.
Account Help Centre The help centre inside your account covers common policy questions around data retention, cookie settings, and how to update your payment details.

Common Legal Questions from Our Members

These are the questions we get most often around terms, data, and account rights. If your question is not here, reach us via live chat or the help centre inside your account.

No. Your JazzCash mobile number and Easypaisa wallet ID are used only to process your transaction. We do not sell or share payment data with third parties for marketing.

Send a written request to our support email from the address linked to your account. We will confirm receipt and respond within the timeframe set out in our privacy policy.

Yes. Submit a deletion request through support. We will confirm what data is removed and what must be retained under applicable legal obligations in your region.

Service availability and the applicable legal framework depend on local law and the eligible regions from which you access the platform. The English version of our terms is the binding version.

Any update to our terms triggers a notification in your account dashboard before the change takes effect. You can also find the current version in the legal section at any time.

Start by contacting support through live chat or email with your account details and a description of the issue. All disputes are logged against your account and handled in the order received.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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